Southwest Airlines

On March 15, 1967, Rollin King and Herb Kelleher formed a little unknown airline by the name of ginger nut sou-west Company. Today we know it as Southwest Airlines. all over the years, Southwest Airlines has consistently met and exceeded customer and employee expectations as seen in their many another(prenominal) awards and recognitions (www.southwest.com). A Learning Organization One of the reasons Southwest Airlines is so successful is because it is a reading organization. To create a learning organization, managers bespeak to encourage learning at four levels: individual, group, organizational, and interorganizational (Jones, 2010). Managers at Southwest ar constantly striving to stay up to take care on new skills and encourage others to maximize their own abilities so that each employee of Southwest becomes attached to their job. In addition, group arrive at is strongly encouraged. Groups provide a setting for synergy to develop-the ideas that the un it of measurement is much more than than the sum of its parts-which slew enhance surgical procedure (pp 343.) From an organizational level, Southwest managers promote learning by means of reconciling cultures-which are cultures, which value innovation and encourage and reward experimentation and venture taking (pp.345).

The inter-organizational level of Southwest can be seen through the way in which it seeks out and strives to improve by cooperating with its suppliers and distributors. Examples can be seen within the report: The Freedom to sully and preparation: Procurement at Southwest Airlines Co. Dedication Another prominent component of Sout! hwests success is its employees accuracy to team induce. Teamwork enables a staff to become skilled in a variety of ways. It allows staff to acquire and reinforce the skills needed for contravention prevention, conflict resolution and overall customer triumph (http://work 911.com). Teamwork provides employees an opportunity to observe how others go about agreeable guests and from that rumination employees can acquire ideas...If you want to get a total essay, order it on our website: OrderCustomPaper.com

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